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Return Policy
All products ordered from MAC Technologies are covered 100% satisfaction guaranteed. If you are not completely satisfied with the quality of a product received, or it is in any way damaged prior to receipt, it will be replaced or in some cases credited/refunded. Unfortunately credits and refunds cannot be issued until the merchandise sent has been returned to MAC Technologies. Before a return is sent please contact us at orders@machortsupplies.com to obtain authorization to do so. Return shipping is the responsibility of the recipient/buyer. Shipping and handling charges are not refundable. There is a restocking fee of 15% on returned merchandise. All items sold must be returned in the original carton, in good condition, and unused. As always your complete satisfaction is our number one goal.
Shipping Policy
All orders placed require a 4 day lead time and will be shipped on the next business day after that or sooner. This will depend on what type of product you are purchasing. Orders in large quantities may require a longer lead time.
Smaller orders placed for delivery in the continental United States are shipped via DHL Express. Shipping is usually 5-7 business days and sometimes less. During peak times, such as holidays or for multiple orders, we may require a little more time. Alaska and Hawaii may take longer. Before paying the rate of shipping method, we recommend that you contact us via email @ orders@machortsupplies.com so you are aware the final price of shipping, when your item will ship and the scheduled delivery date.
Address Correction
If an order is returned to us because the shipping company was unable to deliver it due to a bad address, a redirect fee will be charged to you in order to send the product(s) to the correct address. Please verify when placing your order that the recipients name, address, accurate zip code and phone number (to assist the delivery company) are correct.
Order Cancellations
If for any reason you need to change/cancel your order before it ships please email us immediately at orders@machortsupplies.com. Once your order has been delivered only shipping/delivery charges will be non-refundable.
All products ordered from MAC Technologies are covered 100% satisfaction guaranteed. If you are not completely satisfied with the quality of a product received, or it is in any way damaged prior to receipt, it will be replaced or in some cases credited/refunded. Unfortunately credits and refunds cannot be issued until the merchandise sent has been returned to MAC Technologies. Before a return is sent please contact us at orders@machortsupplies.com to obtain authorization to do so. Return shipping is the responsibility of the recipient/buyer. Shipping and handling charges are not refundable. There is a restocking fee of 15% on returned merchandise. All items sold must be returned in the original carton, in good condition, and unused. As always your complete satisfaction is our number one goal.
Shipping Policy
All orders placed require a 4 day lead time and will be shipped on the next business day after that or sooner. This will depend on what type of product you are purchasing. Orders in large quantities may require a longer lead time.
Smaller orders placed for delivery in the continental United States are shipped via DHL Express. Shipping is usually 5-7 business days and sometimes less. During peak times, such as holidays or for multiple orders, we may require a little more time. Alaska and Hawaii may take longer. Before paying the rate of shipping method, we recommend that you contact us via email @ orders@machortsupplies.com so you are aware the final price of shipping, when your item will ship and the scheduled delivery date.
Address Correction
If an order is returned to us because the shipping company was unable to deliver it due to a bad address, a redirect fee will be charged to you in order to send the product(s) to the correct address. Please verify when placing your order that the recipients name, address, accurate zip code and phone number (to assist the delivery company) are correct.
Order Cancellations
If for any reason you need to change/cancel your order before it ships please email us immediately at orders@machortsupplies.com. Once your order has been delivered only shipping/delivery charges will be non-refundable.
